Privacy Policy for glenndevlin.com
1. Introduction
At glenndevlin.com (“we,” “our,” or “us”), we are firmly committed to protecting the privacy, security, and transparency of the personal information of all visitors, users, and customers (“you” or “your”) who interact with our website and services. We recognize the importance of safeguarding personal data and are dedicated to handling your information responsibly in accordance with applicable privacy laws and regulations, including the European Union’s General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other applicable data protection legislation.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data through the use of our website, glenndevlin.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal information we collect or process through your use of glenndevlin.com and any associated services. For the purposes of GDPR and other data protection laws, glenndevlin.com operates as the Data Controller of your personal information. If you have questions regarding how we process your information, you may contact us at [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal information, depending on your interaction with our website and services:
a. Usage Data
Information about how you use our website, including your IP address, browser type and version, pages visited, time and date of access, referring URLs, session timestamps, interaction logs, and similar diagnostic data.
b. Account Data
Information provided when creating an account or otherwise submitting personal information, such as your full name, mailing address, email address, telephone number, and login credentials.
c. Profile Data
Information related to your preferences, behaviors, purchase history, account settings, saved interests, and responses to surveys or promotions.
d. Communication Data
Records of communications with us, including support tickets, contact form submissions, email exchanges, and any other interactions, including their content and metadata.
e. Technical Data
Device-specific information, such as your operating system, device model, language settings, system configuration, and unique device identifiers.
f. Transaction Data
Details related to purchases, payments, billing addresses, delivery information, transaction references, and method of payment (note: payment card data is not stored by us but processed securely via third-party providers).
g. Preference Data
Marketing and communication preferences, newsletter subscriptions, opt-in/out status, and information relating to product or content interests.
4. Legal Bases for Processing
We process your personal data only when there is a lawful basis to do so under applicable laws. These include:
– Contractual Necessity: When processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract.
– Legitimate Interest: When processing supports our interests in a manner that is not overridden by your privacy rights and freedoms (e.g., website optimization, fraud prevention, service improvement).
– Consent: When you have explicitly provided your consent (e.g., marketing emails, cookie preferences).
– Legal Obligation: When processing is necessary for compliance with legal obligations.
5. Your Rights
Subject to applicable law, you have the following rights concerning your personal data:
– Right of Access: To request access to the personal data we hold about you.
– Right to Rectification: To correct inaccuracies in your data.
– Right to Erasure: To request deletion of your data where permitted.
– Right to Restriction: To limit our processing of your data under certain circumstances.
– Right to Data Portability: To receive your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: To object to certain processing activities based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Where processing relies on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement and maintain appropriate technical and organizational security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
– Encrypted communication (SSL/TLS);
– Secure access controls with role-based permissions;
– Regular data backups and disaster recovery protocols;
– Secure data storage and transfer using vetted service providers;
– Staff training in data privacy and security best practices.
Despite our efforts, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. International Transfers
We may transfer your personal data to jurisdictions outside your country of residence, including to countries that do not provide an equivalent level of data protection. Where such transfers occur, we take legally permissible steps to ensure your data is adequately protected, including the use of Standard Contractual Clauses or other appropriate legal safeguards under GDPR or applicable international frameworks.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which the data were collected, including legal, accounting, or reporting obligations. Retention periods vary by data type:
– Usage and Technical Data: Retained for up to 26 months for analytics purposes.
– Account and Profile Data: Retained for the duration of your account and 36 months thereafter.
– Communication Data: Retained for 24 months to maintain service records.
– Transaction Data: Retained for 7 years for tax and audit compliance.
– Preference Data: Retained as long as your marketing consent remains valid.
Once data is no longer needed, it is securely deleted or anonymized.
9. Cookie Policy
glenndevlin.com uses cookies and similar tracking technologies to enhance user experience, perform analytics, and support website functionality. Cookies fall into the following categories:
– Essential Cookies: Required for website functionality and cannot be disabled.
– Functional Cookies: Enable enhanced features such as user preferences and personalization.
– Analytics Cookies: Collect data on how users interact with the site, used internally to improve performance (e.g., Google Analytics).
– Performance Cookies: Monitor site performance and usage patterns for optimization purposes.
10. Cookie Management and Compliance
Upon first visiting glenndevlin.com, you will be presented with a cookie consent banner that enables you to manage your cookie preferences in accordance with GDPR requirements. You may modify or withdraw your consent at any time through the “Cookie Settings” link found on our site or adjust your browser settings to block or delete cookies. CCPA-compliant mechanisms are also supported, including the right to opt out of the “sale” of personal information where applicable.
11. Children’s Privacy
glenndevlin.com is not directed to, and does not knowingly collect personal data from, children under the age of 13. If we learn that we have collected information from a child without appropriate legal guardian consent, we will promptly delete such data. If you believe a child has provided us with personal information, please contact us at [email protected].
12. Policy Updates
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our practices or legal obligations. If material changes are made, we will take reasonable steps to notify users through our website or via email where appropriate. Continued use of glenndevlin.com after any changes constitutes your acknowledgment and agreement to the revised policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, your personal data, or your rights, please contact us at:
Email: [email protected]
We are committed to complying with all applicable data protection laws and supporting your right to privacy in a transparent and respectful manner.